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Security policy

Last updated 27 July 2026

This page explains how to report a security issue with this website and what you can expect from us when you do.

How this site is protected

The site is served over an encrypted connection, the data it handles is encrypted at rest, and access to it is limited to the people who need it. We do not publish the details of our internal controls; keeping them private is part of keeping them effective.

If something goes wrong

If we learn of a breach affecting your data, we will investigate, contain it, and notify affected people without undue delay, along with any regulator the law requires.

Reporting a security issue

If you find a security issue with this site or its subdomains, email security@gavai.io with enough detail to reproduce it. We acknowledge reports within 3 business days and keep you posted until it is resolved.

Good-faith research is welcome. If you make a genuine effort to follow this policy, avoid privacy violations and service disruption, do not access or change data that is not yours, and give us a reasonable chance to fix an issue before sharing it publicly, we will not pursue legal action over your research.

Out of scope: denial of service, spam, and social engineering of gavAI or its providers. We do not currently pay bounties, but we will credit you if you want.

Updates

We review this page as the site changes and update the date at the top.

Language of this policy

We publish this policy in English. Where we offer a translation and the two versions differ, the English version governs.

Book your free call

Your email and three quick questions are all we need. Then you pick a 20-minute slot. Everything else is optional, but the box about what you want to fix is the one we read first.

Three quick questions (required)

What do you need help with? Choose any that apply.

Example: Our orders, books, and weekly reports are all kept in sync by hand.

You pick a time on the next page, or skip it and a person replies within one business day. No obligation either way.

We use your details only to answer you. We never sell or rent them. Read the privacy policy.

Anything that helps
Answer what you know.